{"907":{"qid":"907","question":"Setting \"Allow access via an external POP3 \/ IMAP and SMTP servers\" periodically shut down","language":"lv","answer":"

Access to mailbox via POP3 \/ IMAP and SMTP servers<\/a><\/multidomain> can automatically switch off in these cases:<\/strong><\/p>\r\n\r\n

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1.<\/strong> If your password was hacked and your account is being used to distribute spam. In this case, on your e-mail can come letters from \"Mail Delivery System<\/strong>\". Before you set on the settings (open the mailbox of e-mail protocols) you necessarily have to change the password<\/a> secret question<\/a> and answer to it.
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2<\/strong>. If you exceed the limit of sent messages per day (on Inbox service)
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3.<\/strong> Perhaps your mailbox became inactive<\/a>
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4.<\/strong> If the user within two months didn\u2019t use POP3 \/ IMAP protocols<\/multidomain><\/p>\r\n<\/multidomain>","catid":"278","domains":["1"],"visible":"1","question_type":"0","keyword":""},"908":{"qid":"908","question":"Not working e-mail receiving or sending via mail program","language":"lv","answer":"

Check the access to the mailbox through POP3 \/ IMAP \/ SMTP protocols<\/a>.<\/u> Sometimes this option can automatically switch off. If you (or anyone else) changed your mailbox password then it needs to be restored also in e-mail program.<\/multidomain><\/p>\r\n\r\n

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!\u00a0<\/strong>Make sure you enter the correct password - try to enter the mailbox through the web home page. If you can get new messages but you cannot send them then the error is in a SMTP settings. Perhaps it is necessary to turn on authorization regime<\/a> to outgoing SMTP server.<\/multidomain><\/p>\r\n\r\n

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! !\u00a0<\/strong>If you can send messages, but cannot get them then the problem is on POP3 or IMAP settings<\/a>. If you are are not able to independently solve the problem, contact us<\/a>\u00a0your question, add a screen image where is visible incoming and outgoing server settings of your mail program, and specify the mailbox address, which encountered these problems.<\/multidomain><\/p>","catid":"278","domains":["1"],"visible":"1","question_type":"0","keyword":""},"906":{"qid":"906","question":"POP3, IMAP, SMTP settings","language":"en","answer":"

You can use your mailbox from any mail program on your phone, computer or any other smart device.<\/p>\r\n\r\n

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If you are using the POP3 protocol<\/strong>, you must set the following settings:<\/p>\r\n\r\n

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POP3 (incoming<\/u> mail server): mail.inbox.lv<\/multidomain><\/p>\r\n\r\n