Unusual login to your user account
Why are you receiving this notification?
To increase the security of mailboxes registered in
What to do if someone else has logged in to your mailbox?
If, after receiving this notification, you feel that someone else may have accessed your email, we recommend the following actions for your security:
Update your account password, Change your secret question and answer, Add an alternative email address and/or your phone number to your account’s profile settings, Apply an additional inbox safety feature - two-step verification, If you access your emails using POP3/IMAP protocols, we recommend checking to see if data encryption (TLS/SSL) is enabled,
- Temporarily remove alternative access to your mailbox through Facebook and Twitter.
How to switch off this notification?
If you are sure that no suspicious activity is taking place in your account and you would no longer like to receive notifications regarding suspicious access to your account, go to Settings -> User profile -> Notifications, remove the check from “Receive notifications for suspicious account access,” and press Save.
Where to find out more about a specific login?
In the informative message you received, the following information is available:
- Date - when and at what time the suspicious login took place,
- Country - from which country the access occurred,
- Operating system - what kind of device was used for the login, whether a Windows/Linux system or mobile phone (Android / iOS.)
In case you did not find your answer, please write to firstname.lastname@example.org