Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Where is the difference between username and mailbox address

How to enable Cookies

Forward to other email, SMS notification

Browsers for portal and updating them

Recover emails, deleted from the mailbox

SMS notifications

How to create a new signature in the letter?

Quick Search

Ways to protect your account

Filter rule: move message to folder

Using the Alias Feature

I can not receive messages

I receive error during sending message

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

What is the Mail+

Is it possible to revoke sent message?

Advanced Search

Renaming a folder

What is SPAM and what it’s used for?


View all unread messages in a folder

Filter rule: delete message

Filter rule: ignore SPAM rules

Filter rule: redirect and leave a copy

How to receive Mail+ service?


Folder "Lists" and "Social"

I am receiving emails addressed to other users

What do I need if I want to enter my mailbox

What is Cookies

Auto Reply

Forward a letter

Redirect email

Filter incoming messages

How to send the message with multiple addresses?

The message about web-page blocking

When I send a message, my personal information isn't correct

Can not enter the given security code

Appointment of a folder

Create new folder

Why are emails going into the Spam folder? How spam is detected?

How to sign out from mailbox

Filter rule: redirect to another e-mail

Spell-checking in Your browser

After mailbox status change, can not receive e-mails

Cleaning the folder

Advices of how to reduce spam amount in the mailbox

Increased spam protection.

Report spam

Why I've started to receive spam or lists of email addresses?

How to find out current version of browser?

How to tell if this was you

Language settings for the portal

How to block a message sender?

My mailbox is full, how to solve this problem

How to request confirmation on reception?

Technical and administrative requirements for incoming messages

What does the mark near the button „send message” mean?

Auto-complete of e-mail addresses

Mailbox optimization.

Refresh folder views


How to restore message from "Trash" folder

How to switch off the compatibility view in Internet Explorer (IE)

My mailbox always ir empty

Non of the buttons work

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

How to clear the "Trash" and the folder "Spam"

How to delete folders

How to prevent important email from going into the SPAM folder?

Remote image blocking

The personalized letters or why my name /data are in the spam letter?

Warning "This message could've been sent by user ..."

Warning for password transmission.

How to change my username

Internet fraud protection

What is the technical maintenance of the mailbox?

Letters and pictures size on the computer screen

Message sorting

Why incoming message list don’t open from the first page by default?

How to turn off the SPAM filter

Why my sent e-mails go to «Lists» or «Social» folders

How to know if mailbox is not full

I removed all messages, but my mailbox is still full

What means "mailbox is over quota"?

Compose messages in a separate window

How to change the text font and size of a letters?

How to disable notifications of contact birthdays and name days?

Messages per page in the mailbox view

After portal update I can't open mailbox page or don't see changes

My browser does not support JavaScript

What to do if you don't want recipients to receive messages with winmail.dat attachment?

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Virus protection

Mark letter as

Print the letter

I need a larger mailbox

What is the e-mail address identifier (for LMT users)?

I want be free of advertising