Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

After portal update I can't open mailbox page or don't see changes

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Forward to other email, SMS notification

How to enable Cookies

Ways to protect your account

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Using the Alias Feature


What is the technical maintenance of the mailbox?

My mailbox is full, how to solve this problem

Cleaning the folder

Warning "This message could've been sent by user ..."

Filter incoming messages

SMS notifications

How to create a new signature in the letter?

What is the Mail+

Where is the difference between username and mailbox address

How to block a message sender?

The message about web-page blocking

Advanced Search

Virus protection

Folder "Lists" and "Social"

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Advices of how to reduce spam amount in the mailbox

Letters and pictures size on the computer screen

Auto Reply

Technical and administrative requirements for incoming messages

What is SPAM and what it’s used for?

Internet fraud protection

Browsers for portal and updating them

How to change the text font and size of a letters?

Forward a letter

How to turn off the SPAM filter

Filter rule: move message to folder

Print the letter

Redirect email

Recover emails, deleted from the mailbox

Filter rule: ignore SPAM rules

Can not enter the given security code

How to receive Mail+ service?

Spell-checking in Your browser

I receive error during sending message

Is it possible to revoke sent message?

I am receiving emails addressed to other users

Message sorting

Mark letter as

View all unread messages in a folder

Why are emails going into the Spam folder? How spam is detected?

I can not receive messages

What is Cookies


When I send a message, my personal information isn't correct


How to tell if this was you

Why I've started to receive spam or lists of email addresses?

Report spam

How to switch off the compatibility view in Internet Explorer (IE)

Language settings for the portal

How to sign out from mailbox

Filter rule: delete message

Filter rule: redirect to another e-mail

Remote image blocking

How to find out current version of browser?

After mailbox status change, can not receive e-mails

How to change my username

Non of the buttons work

How to send the message with multiple addresses?

Increased spam protection.

How to delete folders

Why incoming message list don’t open from the first page by default?

What do I need if I want to enter my mailbox

What does the mark near the button „send message” mean?

Mailbox optimization.

The personalized letters or why my name /data are in the spam letter?

Filter rule: redirect and leave a copy

What is the e-mail address identifier (for LMT users)?

How to request confirmation on reception?

How to restore message from "Trash" folder

Refresh folder views

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Create new folder

How to prevent important email from going into the SPAM folder?

How to know if mailbox is not full

What means "mailbox is over quota"?

What to do if you don't want recipients to receive messages with winmail.dat attachment?

Renaming a folder

Warning for password transmission.

My browser does not support JavaScript

How to clear the "Trash" and the folder "Spam"

Why my sent e-mails go to «Lists» or «Social» folders

Quick Search

My mailbox always ir empty

I need a larger mailbox

How to disable notifications of contact birthdays and name days?

Auto-complete of e-mail addresses

Appointment of a folder

I removed all messages, but my mailbox is still full

Messages per page in the mailbox view

Compose messages in a separate window

I want be free of advertising