Frequently asked questions

• After clicking on field "Username" I see a list of users and the "Password" is automatically filled
• After mailbox status change, can not receive e-mails
• After portal update I can't open mailbox page or don't see changes
• Can not enter the given security code
• Can not login in my mailbox
• How to restore deleted mailbox
• How to restore message from "Trash" folder
• How to switch off the compatibility view in Internet Explorer (IE)
• I can not receive messages
• I can't open portal page and your other services
• I forgot my username
• I receive error during sending message
• I want be free of advertising
• Inactive user
• Internet Explorer problems and solutions
• My browser does not support JavaScript
• My mailbox always ir empty
• Non of the buttons work
• Recover emails, deleted from the mailbox
• SMTP errors
• What to do if you don't want recipients to receive messages with winmail.dat attachment?
• What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?